LEGAL
Terms
of sale
Plain terms for a small shop: who you are buying from, when the order becomes a contract, and what happens if something is wrong.
Last updated 30 September 2026
Who you are buying from
Zyrex is the trading name of Zyrex, a sole trader based at Unit 4/295 Jamison Rd, Penrith NSW 2750, Australia. You are buying from an individual, not a company. Contact is by email at info@zyrexbioau.com or through the form on the contact page.
What this site is
This site is a shop. It lists the research vials and laboratory water Zyrex sells, sets out what each label states, shows the price of each item, and lets you place an order through the checkout. Payment is taken by card on our Shopify checkout: card details are entered there and are handled by Shopify, not by this site, and no card details are stored anywhere on it.
When your order becomes a contract
Placing an order at the checkout is an offer to buy at the price shown. It is accepted, and a contract formed, when your card payment is confirmed by Shopify and your order confirmation is sent. If an item turns out to be unavailable after you order, you are told promptly and the payment is refunded in full.
Genuine sealed stock, resold independently
Zyrex sells sealed, labelled vials bought as finished goods. Nothing is made, blended, repackaged or tested here. How ordering works, and what you can check on the vial yourself when it arrives, is set out on the FAQ page.
Product names, images and trade marks
Brand names, product names, label text and product images appear here to identify the goods being offered for sale. They remain the property of their respective owners and are used for that identifying purpose only. No trade mark licence is granted or implied by their appearance on this site. Where a maker updates its packaging, a listing image may show an earlier version of the same product.
Research use only
Every product is sold for laboratory research use only. Products are not for human or veterinary use and are not medicines, foods, dietary supplements or cosmetics. You must be 18 or over to order, and by ordering you confirm the products are for research use only. Zyrex gives no dosing, preparation, administration or usage advice, and nothing on this site is health or medical advice.
Who can order
You must be 18 or over to order. By placing an order you confirm that you are buying for laboratory research use only, that you have read the research use policy at /research-use, and that you are responsible for complying with every law that applies to you where you are.
Orders that may be refused or cancelled
Zyrex may refuse or cancel any order, with a full refund of anything paid, where the order, a message or any other information suggests a product is intended for human or veterinary use, or that the buyer is under 18.
Listing information and the label
Listing details (name, amount, stated purity, CAS number) are taken from the vial label and given in good faith. Label artwork can change between batches. Where a listing and the vial in your hand disagree, the label prevails. If something looks wrong in a listing, email info@zyrexbioau.com and it will be corrected.
Your rights under the Australian Consumer Law
Goods sold in Australia come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Among other things, goods must be of acceptable quality, match their description, and be fit for their usual purpose. Nothing in these terms limits or removes those guarantees. Remedies for faulty, damaged, misdescribed or incorrectly supplied items are set out on the returns page.
Liability and governing law
Beyond the consumer guarantees above, and to the extent permitted by law, Zyrex is not liable for indirect or consequential loss arising from use of this site, or from a product used other than in accordance with its label. These terms are governed by the laws of New South Wales, Australia, and the courts of that state have jurisdiction. The version published on this page applies.